When a product or service has been perceived or appraised to fulfill a need or desire–as defined by the customer–the product or service may be said to have value or worth. SeeȘ the triangle: Quality-Term-Cost.

All the activities (both value-added and non-value added) required within an organization to deliver a specific service to the customer. It is related to Value term.

The presentation of a wide variety of information in the workplace in a summarized way. Such information may pertain to jobs themselves, to the business as a whole, to how work teams are progressing on a project.