Workshop-Training|Problem Solving| G8D
G8D| 8D Global
8D Problem Solving is a method for investigating and solving problems. Related: QRQC, A3.
Purpose
By the end of this course, participants will have acquired the skills needed to apply the method step by step to prevent recurrence by conducting a thorough root cause analysis, establishing corrective actions to prevent the recurrence of the cause, and preventing the problem from occurring in similar processes and products.
Target group
The course is designed for staff involved in process coordination, management, team leadership, continuous improvement, and project teams, as well as those responsible for analyzing and resolving nonconformities in the following departments: quality, production, incoming inspection, shipping, logistics, supplier quality, customer quality, project quality planning, process quality, and maintenance.
Objectives
- Understanding concepts related to problems, corrections, corrective actions, and recurrence
- Establishing measures to ensure customer safety
- Correctly applying effective root cause analysis methods to determine effective corrective actions
- Preventing the recurrence of the problem and its occurrence in similar processes and products
For the company, the robust implementation of the 8D method will reduce costs associated with defects, waste, and customer complaints by preventing problems from reocurring.
Topics
- The problem-solving process
o Concepts related to problems, nonconformities, and corrective actions
o The PDCA cycle and risk management concepts - Application of the 8D Method
- D0: Emergency actions and planning the analysis
- D1: Team formation – roles, responsibilities, collaboration models (GRPI, RACI)
- D2: Problem definition – 5W2H, application of the “Is/Is not” method
- D3: Ensuring customer safety
- D4: Root cause analysis – 5 Whys, Ishikawa diagram
- D5: Planning corrective actions – selection, hypothesis testing
- D6: Implementation and verification of the effectiveness of corrective actions
- D7: Actions to prevent recurrence – FMEA analysis and update, control plan, audit, procedure updates
- D8: Closure and recognition – lessons learned, internal communication
Duration of training, methodologies, trainers and completion
Duration
Level: Basic
One day training onsite pr online (6.5 hours)
Level: Advanced
Two days training onsite or online (13 hours, 6.5 hours per day)
Training delivery methodology
- Presentation, case-studies
- Debate, discussions
- Exercises to understand the concepts presented
At the client’s request, the exercise portion can be converted into a workshop on topics selected by the client.
Trainers
- Alexandru Tudose – Problem Solving Consultant and Trainer (G8D, QRQC,A3)
Completion of training
Level: Basic
Written testing and diploma “Induction in G8D problem solving process” for the learners who pass the test for induction level.
Level: Advanced
Written testing and diploma “G8D problem solving specialist” for the learners who pass the test for advanced level.
Bonus
Free consulting for 5 days after completing the online course for up to 15 minutes a day. At the end of the course, participants will receive free materials—templates to help them implement the concepts taught.
Contact
- Phone: +40 0720 500 546
- Șerban Druță – Commercial Director
- Email: serban.druta@operationalmanagementsolutions.eu
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