Auditing management systems according to ISO 19011
Purpose of training
This course aims to present the requirements of the ISO 19011: 2018 standard “Guide for auditing management systems”.
This course is intended for individuals who have been trained in understanding the requirements of a specific standard (e.g., ISO 9001, ISO 14001, ISO 45001, etc.), have experience in implementation, and intend to become internal or second-party auditors. The implementation of a management system also involves its periodic auditing by an internal auditor.
Target group
The ISO 19011 Management Systems Auditing course is aimed at professionals directly or indirectly involved in management systems auditing processes, such as internal auditors, process owners, management systems coordinators, quality, environment, health, and safety managers, and personnel involved in conformity assessment or internal control activities.
Objectives
- understand how to manage an audit program
- plan an audit
- effectively analyze findings
- conduct an audit, report results, and close an audit
Topics
- Introduction to ISO 19011, changes from previous versions
- Presentation of the PDCA cycle, concepts of risks and opportunities related to audit program management
- Audit – classification, types of audit
- Terminology used by ISO 19011
- Scheduling audits
- Planning an audit
- Conducting the audit, auditor behavior and attitude
- Reporting and closing the audit
Duration of training
- Online: 6 hours x day
- Onsite: 1 day, 8 hours
Training delivery methodology
- Presentation, examples
- Debate, discussions
- Exercises to understand the concepts presented – audit simulation
Completion of training
Participants who pass the exam, held on the last day of the course, will receive training certificates from Operational Management Solutions in electronic format – “Auditing management systems according to ISO 19011:2018”.
The materials are also provided to students in electronic format.
Bonus
Free consulting for 10 days after completing the online course. At the end of the course, participants will receive free materials—templates to help them implement the concepts taught.
Contact
- Șerban Druță – Commercial Director
- Email: serban.druta@operationalmanagementsolutions.eu
- Phone: +40 0720 500 546
