Nonconformity
Definition
non-fulfilment of a requirement.
ISO 9000.
IATF recommandations:
Formulate a nonconformity as follows:
- statement
- standard requirement
- objective evidence – prove of nonconformity and justification (why is minor, major..)
Recommended format:
[statement] [standard requirement] [objective evidence] [Classification {minor, major}] [justification for classification]
Example:
Statement:
The analysis of measurement devices is not fully performed according the criteria in automotive reference Manual (AIAG MSA).
Objective evidence:
Last statistical studies 2018: 1) Attributes – 11/02/2018 – Detection of holes on plastic part component 15032532 – 3 operators / 20 parts. Not 50 parts are used as preconized on MSA 4th edition. 2) Variables – X44 LH Door panel – 12/2018 – Position of push button in X direction – point 2.7 – Tolerance 3,05 / -2.05 mm – R&R = 5,51%. Not ndc is evidenced for this R&R Study.
Classification:
Minor
Justification for classification:
documental deviation due to template in use; verified previous R&R Studies done for projects on different templates, the criteria of MSA 4th edition are adequately applied; no impact on customer/conformity of products delivered are evidenced because these deviations in measurement system analysis.