serviciu
element de ieşire al unei organizaţii cu cel puţin o activitate desfăşurată în mod necesar între organizaţie şi client. NOTA 1 – Elementele dominante ale serviciului sunt în general intangibile. NOTA 2 – Serviciul implică adesea activităţi la interfaţa cu clientul pentru a stabili cerinţele clientului, precum şi activităţi la livrarea serviciului şi poate implica …
Significant Characteristic
Product/process requirements that are important for customer satisfaction. All SCs has to be included in the control plan and related documents.
Special Characteristic
classification of a product characteristic or manufacturing process parameter that can affect safety or compliance with regulations, fit, function, performance, requirements, or subsequent processing of product. IATF 16949 Common approach: Special characteristics are categorized in: Critical Characteristics Significant Characteristics
statutory requirement
A requirement defined by a legislative body and is obligatory.